Welcome to A Better Fundraiser's Frequently Asked Questions. 

We'll help you get started here!

Does it cost my school any money to use A Better Fundraiser's website to raise funds?
No. There are no up-front costs or hidden fees associated with using A Better Fundraiser.
We need to raise money for our non-profit organization (i.e, PTA, PTO, sport team, religious organization, club etc). How do we sign up?
Please fill out the "Sign up your School" form and a representative will contact you directly.
How are new products added?
All products are reviewed for content to assure that they are rated E (for everyone). A Better Fundraiser takes the time to review and test all new products that are added to the website.
Are all organizations eligible?
This fundraising program is for K-12 public and private schools and other non-profit organizations that have a tax-exempt status (501(c)(3) or 509(a)(1)) and that are located in the United States. 
What is A Better Fundraiser's Return Policy?
Due to the nature of A Better Fundraiser business we do not accept returns or offer exchanges of our products. If you find that the product is inoperable and downloading a new copy does not resolve the problem please let us know here. If we find that the problem is not resolvable you will be notified and offered another product that is of equal value.
I am a book author/musician/software developer and I am interested in submitting my product(s) to sell my on your website. How do I contact you?
Please fill out the Contact Us form and a representative will contact you. Be sure to include your name, company name, website and email contact information. We are always looking for new and exciting products.
How do I report a website error?
Please fill out the Contact Us form with an explanation and a copy and/or screen shot of the error (if available) and representative will contact you if more details are required.
How are funds and contributions tracked and when are the funds distributed?
A Better Fundraiser automatically calculates your contribution based on a pre-determined amount per product (up to 30% of the products sale price) displayed on the shop page. Sales reports with payment information are available in real-time on your website. 
How are  Payments Processed?
Each month, A Better Fundraiser, will process payments for active campaigns. All payments will be made the following month based on the day of sign up and will be paid to the address listed on the account. 
I have more questions for A Better Fundraiser. What should I do?
For further assistance, please fill out the Contact Us form and a representative will contact you.
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